PCBasic Privacy Policy & Agreement

Your privacy is important to us. This Privacy Policy applies to personal information collected through and/or processed in connection with the PCBasic Website, the services offered by PCBasic, and verbal, email, text, and other electronic messages between you and PCBasic personnel.

Unless otherwise defined here, capitalized terms have the same meaning as in our Terms of Service. Our Terms of Service and other posted policies are incorporated by reference into this Privacy Policy.

This Privacy Policy primarily covers online activities on our Website. Information collected offline or through channels other than the Website may be handled under separate notices where required by law.

2.1 You represent and warrant that you have the authority and capacity to enter into these terms (on behalf of yourself or the entity you represent) and that you are authorized to place an order. You represent that you are 18 years or older and able to conclude legally binding agreements.

2.2 You represent and warrant that you have the full right and authority to provide us with all data (including PCB/PCBA files, Gerber, BOM, CAD data, and drawings), documentation, and specifications; that all data you provide is accurate and truthful; and that you are authorized to grant the limited processing license needed for quotation and production.

2.3 You represent and warrant that you will use parts and services obtained from PCBasic in accordance with all applicable laws and requirements.

2.4 Export Controlled Data. You understand that PCBasic does not accept Export Controlled Data. “Export Controlled Data” includes technical data and/or end parts that are (1) controlled under the International Traffic in Arms Regulations (ITAR), or (2) subject to the Export Administration Regulations (EAR) and controlled at any level beyond EAR99, or similarly controlled under other jurisdictions (including EU Dual-Use rules).

• You certify that your data and/or order does NOT include Export Controlled Data.
• You understand that uploading data to PCBasic may involve cross-border transfer; PCBasic maintains operations outside the United States, employs non-U.S. persons, and works with manufacturing and logistics partners.
• It is your responsibility to determine and provide the appropriate export classification. PCBasic relies on you for accurate compliance information.
• You will not, directly or indirectly, sell, export, re-export, transfer, or divert products, software, or technology received from PCBasic to any restricted destination, entity, or person, or for any prohibited end use, without required government authorization.
• You may not use PCBasic’s services if you are the subject of applicable sanctions.

2.5 Restricted destinations. You represent and warrant that products will not be sold, transferred, or diverted to restricted countries or regions, including but not limited to Cuba, Iran, Syria, Sudan, North Korea, Crimea, Donetsk, Luhansk, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia, Venezuela, and any other destination restricted under applicable laws or PCBasic’s compliance review.

Uploading weapon-related, harmful, or export-controlled content is strictly prohibited. PCBasic does not manufacture, process, or accept any PCB/PCBA or related items used for weapons or military equipment of any kind.

Weapons (broadly defined), including but not limited to:

• Firearms or any device capable of discharging a projectile by explosive force
• Concealable explosive-powered devices
• Ammunition or any component essential to safe firing
• Bladed weapons designed to inflict harm
• Explosive devices (grenades, rockets, mines, incendiaries, etc.)
• Replica guns, toy guns, mock weapons, training weapons
• Parts, accessories, or components that attach to or affect the function of a weapon (e.g., scopes, mounts, firing-related attachments)

Critical / functional parts for high-risk regulated uses without proper clearance, including:

• Aerospace defense applications
• Marine / offshore defense applications
• Automotive safety-critical modules where export or safety regulations prohibit unlicensed manufacture
• Medical life-support or diagnostic equipment where applicable regulations prohibit unlicensed manufacture

If you are unsure whether your design is export-controlled or prohibited, consult your local regulatory authority before uploading.

PCBasic is committed to:

1. Protecting all user-generated and user-provided data from unauthorized access, theft, misuse, or processing in violation of this policy.
2. Never selling or trading customer data for financial gain or competitive advantage.
3. Maintaining transparency about what data we collect, how we use it, and what limited access third parties may have for operational purposes.
4. Notifying affected users if their data is compromised—whether due to a security incident or a legal request—to the maximum extent permitted by law.

We collect a minimal amount of information needed for the stated purposes and devote reasonable technical, administrative, and physical measures to protect your data.

Personal data is information that can identify you directly or indirectly. It does not include data that has been irreversibly anonymized or aggregated so that it can no longer identify you.

Data you provide

When you create an account, contact us, request a quote, or place an order, we may collect your name, company name, email address, telephone number, billing and shipping addresses, payment-related information (processed via payment providers), order contents, design files and technical documents, and the content of your messages or attachments.

Data about use of our services

When you visit our Website, we may collect device type, unique device identifiers, IP address, operating system, browser type, usage and diagnostic information, referring/exit pages, and approximate location derived from IP or similar technologies, to operate, secure, and improve our services.

We use the information we collect to:

• Provide, operate, and maintain our Website and manufacturing services
• Process quotations, engineering review, production, quality control, packaging, and shipping
• Improve, personalize, and expand our Website and services
• Understand and analyze how you use our Website
• Develop new products, services, features, and functionality
• Communicate with you about orders, accounts, support, policy updates, and (where permitted) marketing
• Find and prevent fraud, abuse, and security incidents
• Comply with legal, export-control, sanctions, tax, and accounting obligations

We may send transactional emails when orders are placed, shipped, or require action. Subject to applicable law and your preferences, we may send promotional emails; you may opt out of marketing communications by contacting us.

Cookies are small text files stored on your browser or device. We also use similar technologies (local storage, pixels, and analytics identifiers). We use them to enable core site functions (login, language, cart/session), remember preferences, measure traffic, improve security, and—where used—support advertising measurement.

Categories we may use

• Required cookies — necessary for login, session integrity, security, and core quotation/order flows; these cannot be disabled without breaking the site.
• Functional cookies — remember language, region, and interface preferences.
• Analytics cookies — help us understand page performance and usage trends (e.g., aggregated traffic analysis).
• Advertising / partner cookies — where advertising partners are active, they may set cookies or beacons subject to their own policies.

Log files. Like most websites, our servers and hosting providers record IP addresses, browser type, ISP, timestamps, referring/exit pages, and similar technical data to analyze trends, administer the site, and protect security. Log data is not used to sell your identity.

You can control cookies through your browser settings. Blocking required cookies may prevent parts of the Website from working.

Some advertisers or analytics partners on our site may use cookies and web beacons. They may receive your IP address and set their own cookies. PCBasic does not control those third-party cookies. Please review their policies, for example:

• Google — https://policies.google.com/technologies/ads
• Facebook — https://www.facebook.com/privacy/policy
• LinkedIn — https://www.linkedin.com/legal/privacy-policy

PCBasic’s Privacy Policy does not apply to third-party websites or services. We encourage you to read the privacy policies of any third party before using their services.

We may disclose or make available Customer Data (including personal data where applicable, order information, design files, technical documents, drawings, specifications, product images, delivery information, and necessary contact information) to:

• Affiliates and group entities involved in fulfilling your order
• Qualified manufacturing partners, suppliers, and contractors on a need-to-know basis
• Payment processors, logistics providers, IT hosting providers, compliance screening providers, and customer support tools
• Professional advisors and authorities where required by law, legal process, or to protect rights, safety, and security

Such recipients may process Customer Data only as necessary for the authorized purpose, under confidentiality, data-protection, and security obligations. We do not share personal data with third parties for their independent marketing without your prior express consent.

PCBasic will not use your technical files, designs, drawings, or other Customer Data to train artificial intelligence models or machine-learning systems without your prior written consent.

Ownership of files, data, drawings, designs, and specifications you upload remains with you or your licensors. By submitting Customer Data, you grant PCBasic a non-exclusive, worldwide, royalty-free, limited license to access, use, process, and review such data solely as necessary to quote, manufacture, deliver, support, assure quality, conduct compliance review, and improve internal processes related to the services you requested.

By uploading data, you warrant that your files do not infringe intellectual property rights; do not contain counterfeit-related content; do not include false, misleading, defamatory, discriminatory, or harmful materials; and do not violate applicable law or PCBasic’s export-control requirements.

Where a separate Non-Disclosure Agreement (NDA) is signed between you and PCBasic, that NDA continues to apply alongside this Privacy Policy and the Terms of Service.

PCBasic supports responsible sourcing and prohibits the knowing use of conflict minerals. “Conflict minerals” refer to materials such as gold (Au), tantalum (Ta), tungsten (W), tin (Sn), and cobalt (Co) originating from conflict-affected regions or extracted under illegal or unethical conditions.

PCBasic requires suppliers to use conflict-free minerals to the extent practicable, comply with recognized industry standards such as the Responsible Minerals Initiative (RMI), and prioritize verified conflict-free smelters.

Customer Data may be stored or processed in jurisdictions where PCBasic or its service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Shipping providers receive the information needed to deliver your order. Payment providers process payment credentials under their own terms and security controls; PCBasic does not store full card numbers on its application servers when payments are handled by PCI-compliant processors.

For certain destinations, PCBasic may request a signed Product End-Use Declaration or other compliance documents before production or shipment.

PCBasic does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information on our Website, contact us and we will take reasonable steps to delete such information promptly.

Under the CCPA, California consumers may have the right to:

• Request disclosure of the categories and specific pieces of personal data a business has collected about them
• Request deletion of personal data a business has collected about them, subject to legal exceptions
• Request that a business that sells personal data not sell their personal data

PCBasic does not sell personal data for monetary consideration. If you make a verifiable request, we will respond within the time required by law (generally within one month, subject to permitted extensions). Contact us using the details below to exercise these rights.

Where the GDPR or similar laws apply, you may have the right to access, rectification, erasure, restriction of processing, objection to processing, and data portability, under the conditions set by law. You may also have the right to lodge a complaint with a supervisory authority.

If you make a request, we will respond within the period required by applicable law. Contact us to exercise these rights. We may need to verify your identity before fulfilling a request.

We use reasonable technical, administrative, and physical security measures designed to safeguard your data and help prevent unauthorized access. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

We retain personal and order-related data for as long as necessary to fulfill the purposes in this Privacy Policy, including manufacturing records, quality assurance, dispute resolution, legal retention, and compliance obligations, unless a longer period is required or permitted by law.

PCBasic is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet or infrastructure failures, government actions, epidemics, or supplier interruptions.

Website information may contain typographical errors or omissions; we may correct information and update services as needed. Links to third-party sites are provided for convenience; we are not responsible for their content or practices.

We may update this Privacy Policy to reflect new technologies, industry practices, or legal requirements. The latest version will be posted on this page with an updated effective date. Continued use of our Website or services after changes are posted constitutes acceptance of the revised Policy, except where additional consent is required by law.

Questions about this Privacy Policy & Agreement may be sent to:

• PCBasic Co., Limited
• Email: JS@pcbasic.com
• Tel: +86-755-27218592
• Shenzhen Factory: Building E, Jianshi Industrial Park, No. 52 Huangpu Road, Xinqiao Street, Baoan District, Shenzhen, China